Terms and Conditions

As a Disability Support Worker, you will help participants live the life they choose — in their home and their community. You will assist participants build skills, stay connected to their community and work towards their personal goals through hands-on flexible support. This role suits someone who genuinely enjoys people, feels at home in the community and finds real satisfaction in helping someone grow in confidence and independence.

About SupportedPlus

SupportedPlus is a registered NDIS provider delivering consistent, community based disability support across Corowa, Rutherglen, Howlong, Albury-Wodonga and surrounding communities. We grew from a real need in our region — for dependable workers, meaningful communication and disability services that understood local life from the inside out. Our approach is shaped around real local needs, with support that is personal, respectful and built on trust. Our values are honesty and trust, respect and inclusion, responsibility and courage, excellence, hope and collaboration.

How We Work and the People We Support

We respect each participant’s choices, culture, identity and voice, so support is safe, dignified and genuinely theirs. Participants are always involved in decisions about their own support. Our team’s role is to listen, learn each person’s routine, and deliver support with respect.

The people we support range in age from 17 years and upwards, and may be living with physical mobility challenges, neurological or cognitive conditions, intellectual disability, autism spectrum disorder, acquired brain injury, mental health conditions, or psycho-social disability, including high and complex support needs. Support is delivered flexibly across different days and hours, in participants’ own homes and communities.

Role Responsibilities

As a Support Worker, your work centres on community access and capacity building — mentoring participants and helping them build the skills and confidence to live the life they choose.

You will:

• Support participants to access community activities, outings, recreation and social events
• Help participants build life skills including budgeting, cooking, communication and self-advocacy
• Provide mentoring and coaching to help participants work towards their personal and employment goals
• Support social and civic participation, including group activities such as swimming, cooking, lawn bowls and community events
• Assist with domestic tasks and tenancy support where required
• Provide transport assistance and accompany participants on outings and supported holidays
• Provide close, calm and consistent support for participants with high or complex support needs, including behaviour support where required
• Always uphold participant dignity, privacy, choice and decision making

A note on the new SIL Practice Standards

From 1 July 2026, new SIL Practice Standards apply across the sector, with a strong focus on participant choice, control and supported decision making. At SupportedPlus this reflects how we already work, and we provide the training and briefing you need to deliver support with confidence.

About You

We are looking for someone who:

• Has experience supporting people with disability, including high or complex needs
• Builds trusted, respectful relationships with participants and their families
• Is passionate about empowering people to live independently at home and in their community
• Stays calm, patient and composed in challenging situations
• Has strong organisational skills and works well with self-direction
• Respects cultural diversity and individual values
• Is open to ongoing learning and training

This is a casual position, reporting to the Directors at SupportedPlus.

Selection Criteria

1. i) Essential

• Certificate IV in Disability, Community Services or Mental Health, or Certificate III in Individual Support — or equivalent experience
• Strong communication skills and a demonstrated ability to maintain confidentiality and privacy
• A genuine, person-centred approach to care, grounded in respect and empathy

1. ii) Mandatory Checks

• NDIS Worker Screening Check (or application in progress)
• NDIS Worker Orientation Module Certificate
• National Police Check
• Valid Driver’s Licence and a reliable, registered and insured vehicle
• Current First Aid and CPR Certificate (or willingness to obtain)
• Current COVID Vaccination Certificate

Physical Requirements

This role requires a good level of physical fitness. Physical tasks may include reaching, bending, pushing, kneeling, lifting, and accompanying participants on active community outings.

Equal Employment Opportunity

SupportedPlus is an Equal Employment Opportunity employer, committed to building a workplace culture that values diversity and inclusion.

What We Offer

• A supportive, inclusive team where you are genuinely valued
• Flexible work arrangements that support a healthy work and family balance — we understand that life outside work matters, and we work with you to find a roster that fits your life
• The chance to make a real, visible difference in your own local community
• Opportunities for ongoing training and professional development
• The opportunity to work close to home, alongside people you may already know
• Variety in your day — every shift looks a little different

We acknowledge the Bangerang, Wiradjuri and Yorta Yorta peoples as Traditional Owners of the land on which we work, and pay respect to Elders past, present and future.

Apply now — join us in helping participants live their best life.